Chatbottery is the proof of how a tool known as “Chatbot” has changed from a limited and technologically separated single-purpose-application to a powerful highly interconnected communication interface, that gives rise to a whole new era of use cases.

Chatbots as an Enterprise Assistant

Chatbots for Customer Relation Management

Chatbots for Digital Campaining

A new definition of chatbot

Basic Chatbot

developed from distributers perspective
trained to answer most common questions
behaves like a machine

Human Service Bot

developed from users perspective
provides a converastional experience
shows empathy

A new way of interaction

Unichannel Chatbot

sits on html-website
covers single point in customer journey
can only react to input

Omnipresent Bot

lives on multiple platforms
covers full scope of customer journey
can initiate conversations

A new way of integration

Solitary chatbot

is a separate tool
static content within a stand-alone-interface
no connection to data sources

Fully Connected Bot

can be linked to and integrated with lots of other marketing activities
can be integrated in various CMS
uses multiple data sources

Chatbottery is the state-of-the-art solution for innovative conversational interfaces and enhances the opportunities for your business in multiple use cases. Learn more about those use cases in the next section.